At Zenoart, we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines how we handle your information when you visit our website to purchase handmade artwork.
1. Information Collection
We collect only the essential information required to fulfill your orders and provide a seamless shopping experience. This includes:
- Personal Details: Name, shipping address, and contact number for delivery.
- Account Info: Email address for order confirmations and tracking updates.
- Technical Data: IP address and browser type to improve website performance.
2. Payment Security
Your financial security is our priority. We do not store your credit card or debit card information on our servers. All payments are processed through secure, industry-standard encrypted payment gateways to ensure your transactions remain private and protected.
3. Data Usage
The information we collect is used strictly for:
- Processing and shipping your handmade paintings.
- Sending automated tracking notifications.
- Providing customer support regarding your purchases.
- Improving our website layout and user experience.
4. No Third-Party Sharing
We have a strict No-Spam policy. Zenoart will never sell, trade, or rent your personal identification information to third-party marketing companies. Your data is shared only with trusted shipping partners solely for the purpose of delivering your artwork.
5. Cookies
Our website uses "cookies" to enhance your experience. These are small files stored on your device that help us remember your cart items and recognize you on return visits. You can choose to disable cookies in your browser settings, though some features of the site may not function perfectly without them.
6. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, feel free to reach out to us through our official WhatsApp support or via the contact form on our website.